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Process and promise

A written quote should not turn into an install-day surprise.

Start with an online price range, then use an owner-reviewed written quote to confirm measurements, material availability, access, and project terms before work moves forward.

Price range first. Written quote before approval.

The website is built to give value before full contact capture without pretending the online range is a final quote.

1

Build the price range

Choose stone, size, edge, backsplash, cutouts, demolition, and access details in the configurator.

2

Candys reviews the fit

Someone from Candys reviews the submitted details and follows up within 24 business hours.

3

Confirm the written quote

After approved measurement and owner review, the formal quote confirms final price, scope, and terms.

Price-range clarity

The No-Surprise Promise

The online range is a planning tool. The written quote is where measurements, material availability, scope, follow-up terms, and payment details are confirmed.

Shown online

Transparent stone pricing

See a realistic countertop price range before scheduling the visit.

The range uses stone, size, edge, cutouts, backsplash, access, demolition, and common add-ons. Private slab math stays out of the customer view.

Review written terms
Terms controlled

No-Surprise Quote Credit exclusions

Credit or adjustment terms stay under owner/attorney review until written exclusions are approved.

The Terms scaffold lists exclusion topics for owner/attorney review. The online range alone does not create a credit, discount, final price, or binding remedy.

Review written terms
Written terms

Workmanship follow-up terms

The punch-list window and exclusions stay under owner/attorney review until written terms are approved.

The Terms scaffold reserves the punch-list timing, reporting method, response process, and exclusions for owner/attorney review.

Review written terms
Quote-specific

Payment terms confirmed before approval

Deposit and payment details are confirmed for the specific project before the customer approves the quote.

The online range does not create a payment policy. The approved written quote is where deposit, payment timing, and exceptions are confirmed.

Credit, follow-up, and payment language stays tied to written project terms.

What may change after site review

These are normal field checks, not hidden surprises. They are why the written quote matters.

  • Actual measurements, seams, and slab layout can change the final price.
  • Material availability, slab movement, and special-order sourcing are confirmed before the written quote.
  • Access, stairs, demolition, walls, cabinets, sink, cooktop, and backsplash details are verified before install.
  • Quote-credit, workmanship follow-up, and payment terms stay controlled by written terms until owner/legal approval is complete.

Ready to see the first range?

Use the configurator to build a planning range, then let Candys confirm the details before a written quote.

Get My Price Range
CallGet My Price Range